Claims

How to Report a Claim
- Contact AMERIND’s Claim Response Team Toll Free at 1-800-352-3496 immediately, if you have suffered a loss to request to speak to Claim Representative!
- After Hours Emergency Contact Line – 1-505-239-5301
The Claims Process
Our Professional Claims Response Team Wants To Help! Please have the following information ready when you call:
- Full Name
- Address
- Contact information including Cell Phone Number
- When did the loss occur?
What to Expect
- Your Claims Response Representative will provide you with instructions and information including your claim number
- A field adjuster will contact you within 24 to 48 hours to set up an appointment to inspect your loss
- The adjuster will inspect and review the loss
- The adjuster will submit the inspection report to our office
- We will contact you to discuss your loss and the repair/rebuilding process
- We will make settlement and payment arrangements as agreed to
- A follow up call will be scheduled to ensure the entire process went smooth and met your expectations
If you have a log in user name and password, access the claims portal by logging in to our Members site.
If you do not, please request a login access from our IT Team.


