Claims

AMERIND Claims Dept.

How to Report a Claim

  • Contact AMERIND’s Claim Response Team Toll Free at 1-800-352-3496 immediately, if you have suffered a loss to request to speak to Claim Representative!
  • After Hours Emergency Contact Line – 1-505-239-5301

The Claims Process

Our Professional Claims Response Team Wants To Help! Please have the following information ready when you call:

  • Full Name
  • Address
  • Contact information including Cell Phone Number
  • When did the loss occur?

What to Expect

  • Your Claims Response Representative will provide you with instructions and information including your claim number
  • A field adjuster will contact you within 24 to 48 hours to set up an appointment to inspect your loss
  • The adjuster will inspect and review the loss
  • The adjuster will submit the inspection report to our office
  • We will contact you to discuss your loss and the repair/rebuilding process
  • We will make settlement and payment arrangements as agreed to
  • A follow up call will be scheduled to ensure the entire process went smooth and met your expectations

If you have a log in user name and password, access the claims portal by logging in to our Members site.

If you do not, please request a login access from our IT Team.